Empathy is, dimension of service quality -- caring individualized attention provided customers.  Empathy helps you connect much better with the target customer.

Here's a list with more information about Empathy.  Check it out

• wikipedia.org/wiki/Empathy

• empathy-and-listening-skills.info

• xnet.kp.org/permanentejournal

• ezinearticles.com/?Empathy-Marketing

• empathymarketing.com

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There are many more sources that shows how to profit substantially with Empathy -- find out more, click here.